Measuring Financial and Accounting Performance Using the Balanced Scorecard - Dubai 29 June 2025
: 184Introduction:
The Balanced Scorecard is one of the most prominent modern tools used to measure financial and accounting performance, as it helps provide a comprehensive view of organizational performance by focusing on multiple performance indicators. This tool evaluates performance across four main areas: financial, customer, internal processes, and learning and growth. In the context of financial and accounting performance, the Balanced Scorecard helps in identifying the metrics that allow organizations to track the achievement of financial goals and guide towards sustainable excellence.
Course Objectives:
Improve the effectiveness of financial performance by identifying measurable financial performance indicators.
Achieve a balance between financial objectives and organizational strategy.
Enhance transparency in financial reporting and ensure efficiency.
Ensure sustainable financial growth with a focus on improving processes and innovation.
Scientific Themes:
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Financial Objective:
- Measuring financial returns and achieving profitability goals.
- Analyzing operational costs and increasing financial efficiency.
- Improving return on investment (ROI).
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Internal Processes:
- Enhancing efficiency in accounting and financial processes.
- Developing and improving accounting systems and financial controls.
- Measuring the quality of internal processes to reduce errors and increase effectiveness.
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Customer:
- Improving customer satisfaction by providing accurate and transparent financial reports.
- Analyzing customer behavior and using the results to improve service.
- Increasing customer value by strategically allocating financial resources.
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Learning and Growth:
- Enhancing employee capability in using modern financial and technological tools.
- Developing the skills of accountants and financial managers.
- Supporting innovation in financial and accounting processes to improve future performance.