By the end of this training program, participants will be able to:

• Understand the concept of risk management and its importance in the office work environment.
• Identify different types of risks (operational, technical, human, and environmental).
• Apply qualitative and quantitative methods for analyzing and assessing risks.
• Develop risk response plans and emergency plans.
• Promote a culture of risk awareness and adherence to policies and procedures.

Day 1: Introduction to Risk Management

• Fundamental concepts of risk management.
• The difference between a risk and a problem.
• The risk management lifecycle.
• Examples of office-related risks (information security, equipment failures, employee absenteeism).

Day 2: Classification of Risks in the Office Environment

• Operational and administrative risks.
• Technical and digital risks (cyberattacks, data loss).
• Human risks (errors, absenteeism, low competency).
• Environmental risks (fires, power outages).
• Case study on office-related risks.

Day 3: Risk Analysis and Evaluation

• Risk analysis methods (SWOT, PESTEL, Root Cause Analysis).
• Qualitative and quantitative risk assessment.
• Risk matrix (likelihood × impact).
• Workshop: Building a risk matrix for an administrative office.

Day 4: Risk Response Strategies

• Response strategies: Avoid – Mitigate – Transfer – Accept.
• Developing emergency plans and business continuity plans.
• The role of technology in risk reduction.
• Group exercise: Designing a response plan for specific risks.

Day 5: Practical Application and Building a Risk-Awareness Culture

• Promoting risk awareness among employees.
• Policies and procedures that support risk management.
• Continuous monitoring and tracking of risks.
• Modern trends in office risk management.
• Final assessment + trainee evaluation + certificate distribution.